Introduction
Remotion AB (hereinafter referred to as "Remotion") values your privacy and wants to ensure that your personal data is processed correctly and in accordance with applicable data protection legislation. Approval of this Privacy Policy ("the Privacy Policy") is a consent action and means that you accept Remotion's processing of your personal data.
Application of the privacy policy
Scope
This privacy policy applies to our clients, their end-customers, our suppliers, and other business partners. It explains how Remotion collects and handles personal data for our business, which includes marketing our clients to their target audiences and potential customers (the "Service"). This policy also covers how we handle personal data for individuals at companies we do business with, such as our suppliers and partners.
Processing of personal data
Remotion's handling of personal data is described below.
3.1 For Remotions customers/users/end users
3.1.1 The purposes of processing personal data
Personal data is only processed for the purposes described in this privacy policy. If you choose not to provide us with certain personal information, it may affect the Service. Remotion processes personal data only to the extent necessary for the service or for other purposes specified below. This also applies to sensitive personal data. Remotion processes your personal data for the purpose of: a) providing the Service to our customers and offering you the opportunity to be part of the Service, b) managing our relationship with you and, in some cases, contacting you with newsletters, marketing or promotional material, and other information that may be of interest to you. You can choose to opt out of some or all of these messages from us by following the link “unsubscribe” or the instructions in an email we send, c) to optimize our customers' results and help them reach their target audiences.
3.1.2 Personal data
By accepting this Privacy Policy, you agree that Remotion processes your personal data in accordance with this Privacy Policy. Below you will find information about which personal data Remotion processes and how we can obtain/collect this information.
3.1.2.2 Customer Company
Remotion may process personal data for contact persons. Such information consists of, for example, name, address, position, area of responsibility, and other information necessary for the provision and follow-up of the service, as well as to facilitate future business relationships.
3.1.2.3 Suppliers and partners
Remotion may process personal data for contact persons and other employees. Such personal data consists of the information specified in sections 3.1.2.1 and 3.1.2.2, as well as other information necessary for the provision and follow-up of the Service, to ensure a good delivery of services to Remotion and to enable future business relationships.
3.1.2.1 Users and end customers
The personal data Remotion processes about you is based on the information our customers provide to us via our website, app, or through contact with our team to deliver the Service. This data may include your name, address, email, phone number, and app ID. Remotion may also ask you for additional personal details, but we will always ask for your specific approval first. Any such data provided with your consent will also be covered by this privacy policy.
3.1 Storage of personal data
How long we keep your personal data depends on what it is and why we use it. At Remotion, we never keep your data longer than necessary. Generally, we store: Information about our customers and their end-users (as mentioned in 3.1.2.1) for the current year plus five (5) years; Customer and supplier agreements, along with business transaction details, during the contract period and for ten (10) years after.
Cookies and analytics services
4.1 Cookies
Remotion uses cookies on our website. A cookie is a small text file saved on your computer or device. We use them to give you the best experience on our site, as well as for marketing and communication. Remotion also uses remarketing services to show you ads on other websites after you have visited us. We and our partners use cookies to customize and show ads based on your previous visits.
4.2 Analyst Services
On our website, we use analytics services provided by third parties. These analytics services collect, among other things, your IP address and information about the use of and traffic to our website to help us develop and customize our products and services better.
4.3 Links to third parties
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be redirected to that third party's website. We have no control over and assume no responsibility for the content, privacy, or practices of any third-party websites or services.
4.4 The self-assessment on the website
When you take the self-assessment on remotion.se, we store your contact details and your answers in our CRM system (HubSpot) so that we can follow up with you. The data is transferred from the website to HubSpot via Zapier. Your answers are also stored in your browser for 30 days so that you can continue where you left off. They are removed if you clear your site data.
If you request a proposal for a pre-study, your company name and your answers are sent to Anthropic, whose AI model Claude produces the proposal. Your name, email address and phone number are not sent. Anthropic processes the data as our data processor and does not use it to train its models. Anthropic is based in the USA, and the transfer is made under the European Commission’s standard contractual clauses. The proposal is a starting point for a conversation and not a decision concerning you. The proposal and your company name are stored for 90 days with Cloudflare and shown on a page that anyone with the link can read, so that you can share it with colleagues. After that it is deleted.
4.5 Protection against automated submissions
On the self-assessment we use Cloudflare Turnstile to tell people apart from automated programs. Turnstile processes technical information about your browser and device, such as your IP address, solely for that purpose. Read more in Cloudflare’s Turnstile Privacy Addendum.
Protection of personal data
Remotion has taken appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Remotion's employees are bound by confidentiality and are required to comply with Remotion's rules for information and IT security as well as this Privacy Policy.
Sharing of personal data with third parties
Remotion will not sell, share, or distribute your personal data to third parties, except as outlined in this Privacy Policy. To deliver our Service, we may share personal data with our clients, suppliers, or partners. We might also share your data with trusted service providers who help us run our business, such as with IT support and system administration. Some of these partners may be located outside the European Economic Area (EEA). If we transfer your data outside the EEA, we will always take the necessary steps to ensure it remains safe and legally protected. Finally, we may share your data if required by law, court order, or to assist in a legal investigation. In the event of a merger, sale, or reorganization, your data may be transferred to the new owner, provided they commit to protecting it in line with this Privacy Policy.
Remotion as an assistant for personal data
Remotion is the data controller for some of your personal data. In other cases, we act as a data processor for a third party. When we process data as a processor, we do so on behalf of that third party and must follow their instructions. In those situations, we can't guarantee that the processing will follow this Privacy Policy, but we will always make sure it complies with applicable laws and, as much as possible, this policy.
Your rights
As an individual, you have the right to obtain, free of charge, information about what personal data Remotion processes about you, as well as information about the scope and purpose of such processing, after submitting a signed application to Remotion. As an individual, you also have the right to request that we block, delete, or correct your personal information. You always have the right to withdraw any given consent and to notify us that you oppose the continued processing of your personal data.
Changes to this privacy policy
Remotion reserves the right to revise this privacy policy from time to time. The date of the latest changes is indicated at the end of the privacy policy. If we make any changes to the privacy policy, we will post those changes on the website.
If you have any questions about our handling of personal data, you are welcome to contact us.
Last updated Saturday, October 17, 2026